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Return Policy

120 Day SubiePups Money Back Guarantee

 

Any claims for misprinted/damaged/defective items must be submitted within 25 days after the product has been received to guarantee that we receive your request. For packages lost in transit, all claims must be submitted no later than 25 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense, but we do not cover return postage. Return address is located on packaging slip. 

All our products are made-to-order once your order is received. Please contact us  within the first 24 hours to cancel your order. This practice helps us eliminate waste and keep our inventories light. Please review your order, ask questions, and refer to the provided size charts before placing your order. We want you to be 100% satisfied with your purchase and our services. 

To get the most from your purchase, follow the washing instructions for each particular item. Everything we make is durable and simple to care for. 

We look forward to serving you. 

 

Fill out the form below, or send email to: support@subiepups.com.

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